Archive for

8 Tried and Proven Ways to Show Clients Your Appreciation

One of the best ways to keep clients is to show them your appreciation. Clients like to feel appreciated, so it’s important to take advantage of every opportunity you get to show them that you value their business. Whilst good customer service is the best way to show clients your appreciation, here are eight other […]

Posted by: Carlana Charles on Monday, February 11th, 2008

Putting clients first

Recently we were discussing the importance of good customer service on a forum I frequent. I’m sometimes amazed that in spite of all the studies and findings that confirm that it is much easier to keep a client than gain a new one, many people in business still don’t get it. In the Caribbean, we […]

Posted by: Carlana Charles on Friday, February 1st, 2008