Archive for Customer Service

8 Tips for Professional Email Communication

Email is a very convenient and important tool in business communication. It’s important that when communicating via email, you do things properly to avoid aspersions being cast on your professionalism.
1. Mind your manners. It is still important to say things like ‘please’ and ‘thank you’. Also, address your contacts on a first name basis only […]

Posted by: Carlana Charles on Monday, February 25th, 2008

How To Set Yourself Apart From the Competition – 5 Tips for Small Businesses

To stand out to your clients and leave your competitors in the dust, it pays to be seen as a client-focused company. Client-focused companies always strive at finding the best ways to keep their clients happy by improving their service and supporting their clients. One advantage of being seen as a client-focused company is that […]

Posted by: Carlana Charles on Friday, February 15th, 2008